Payments and checkout for groomers

Payment processors

You connect one processor to Pawdmin:

• Stripe. You connect your own Stripe account. Card payments are charged in Pawdmin and paid out to your bank by Stripe.
• Square. You connect your own Square account. For in-person payments Pawdmin hands off to the Square app on your phone, including Tap to Pay.

Pawdmin is not in the middle of the money. It does not hold your funds and does not add a fee of its own to client payments. Your processor's card fee still applies.

What the checkout screen does

• Itemized invoice. The invoice comes from the order, with each service and its price. See hourly billing.
• Cards on file. Charge a card the client saved earlier, or add a new one.
• Tips. The client can choose a suggested tip, a custom tip or no tip.
• Tax. Tax is added according to your settings.
• Processing fee. You can choose to pass the card processing fee on to the client. The default amount is 2.9% plus 30¢.
• Charge or record. Charge a card through your processor, or record a payment taken another way.
• Partial payments. An invoice can be paid in parts, and partially paid orders are listed in your Queue.
• Status history. Each invoice keeps a history of what happened to it and when.

Payment links

Instead of charging at pickup, you can send the client a payment link by email or text message. The client opens it on their phone, adds a tip if they want and pays by card. A logged-in client can use a saved card. Each link works for seven days.

Recording other payment methods

Pawdmin can record payments made by cash, check, Zelle, Venmo, PayPal, Cash App, Apple Pay and Google Pay, and can mark an invoice as comped or donated. Recording does not move money. It keeps your daily totals and reports complete.

Refunds

You can refund a payment in full or in part. A refund of a card payment taken through Stripe is sent back through Stripe. A refund of a payment taken any other way is recorded in Pawdmin, and you return the money yourself.

Payment reports

Pawdmin charts payments by week, by day within a month, by month within a year and by quarter, and lists every payment. For the daily view, see the Money Meter.

What Pawdmin payments do not do

• No deposits. Pawdmin has no deposit or booking-fee feature.
• No QuickBooks sync.
• No offline payments. Recording or charging a payment needs an internet connection.

Which plan includes payments

Invoicing and payments are part of every Pawdmin plan, including the free Basic plan. See pricing.