Getting Reviews and Building Reputation

Your reputation IS your marketing budget.

The ask: After every groom, text with a direct Google review link. Send within 2 hours of pickup.

Handling negative reviews: Respond publicly, professionally, quickly. Never argue publicly. Take it offline fast.

Beyond reviews: Be consistent. Remember details. Go the extra mile on small things. Be reliable.

100 five-star reviews is worth more than $10,000 in marketing.