Client Intake and Booking Systems
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Getting Your First Clients
Client Intake and Booking Systems
Client Intake and Booking Systems
Professional systems make you look established, even if you just started.
Intake form (every new client): Owner info, dog details, vaccination records, health issues, behavioral notes, grooming preferences, emergency vet contact.
Booking options:
- Starting out: Google Calendar plus a phone number
- Growing: A booking app with reminders and client records
- Professional: A grooming-specific platform that tracks pet history and sends automated reminders
Automated reminders are non-negotiable. Send 24 hours before appointments. No-shows cost $75-$100+. Reminders cut no-shows by 80%.